Privacy policy.

Hiraya Vacations Property Management Services
Effective Date: June 26, 2025

Hiraya Vacations Property Management Services (“Hiraya Vacations,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with us whether online, through our lead forms, or in the course of our property management services.

1. Information We Collect

We may collect the following personal information:

  • Full name

  • Contact details (email address, phone number, mailing address)

  • Property details (location, type, size)

  • Payment details (when applicable)

  • Identification documents (if required for verification or compliance)

  • Any other information you voluntarily provide when inquiring or availing of our services

2. How We Use Your Information

We use your personal data for the following purposes:

  • To respond to your inquiries and provide requested services

  • To prepare and deliver property management proposals and income evaluations

  • To manage bookings, reservations, and guest relations (when applicable)

  • To process payments and issue invoices/receipts

  • To send you updates, offers, and service-related communications

  • To comply with legal obligations and regulatory requirements

3. Data Sharing & Disclosure

We do not sell, trade, or rent your personal data. However, we may share your information with:

  • Authorized employees and partners of Hiraya Vacations who need the information to perform their duties

  • Third-party service providers (e.g., booking platforms, payment processors) strictly for service delivery

  • Government authorities when required by law or legal process

4. Data Retention

We retain your personal data only as long as necessary for the purposes stated above, or as required by law. When no longer needed, data will be securely deleted or anonymized.

5. Data Protection & Security

We implement reasonable organizational, physical, and technical measures to safeguard your personal data against unauthorized access, disclosure, alteration, or destruction.

6. Your Data Privacy Rights

Under the Data Privacy Act, you have the right to:

  • Be informed about how your data is collected and used

  • Access and request a copy of your personal data

  • Rectify or update inaccurate or incomplete information

  • Object to processing or request deletion of your data (subject to legal and contractual obligations)

  • Withdraw consent at any time

To exercise these rights, you may contact us through the details below.

7. Cookies & Online Activity

When visiting our website or digital platforms, cookies and similar technologies may be used to improve your browsing experience, analyze traffic, and personalize content. You may manage or disable cookies through your browser settings.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Updates will be posted on our website with the revised effective date.

9. Contact Us

For questions, concerns, or requests regarding your personal data, you may reach us at:

Hiraya Vacations Property Management Services
📧 Email: hello@hirayaservices.com
📞 Phone: +63 916 683 1278
📍 Address: Melody Plains, City of San Jose Del Monte, Bulacan